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Designing for Calm Instead of Urgency

Most tools are built around urgency. Alerts, notifications, flags, reminders, red text. They assume the work only moves forward if something is constantly demanding attention. And at first, that feels helpful. Responsive. On top of things. But over time, it trains us in a very specific way of working. Always watching. Always reacting. Always bracing for what might break next. Urgency becomes the default state, even when nothing is actually on fire.

Urgency based systems train constant vigilance

When tools are designed around alerts and reaction, they quietly shape behavior.

  • People learn to scan for what is loudest instead of what is most important, which means priority is driven by noise, not intention.
  • Decision making becomes reactive. Instead of planning ahead, energy goes toward responding to whatever surfaced most recently.
  • The nervous system never really gets to stand down. Even calm moments feel temporary, like something is about to drop.

This kind of design does not just affect workflow. It affects how people feel in the work.

Always on systems create background anxiety

Burnout rarely comes from one bad day. It comes from never feeling finished, and the constant pressure of needing to be by your phone, answer that email, send that last text, check in about something that has the appearance of an emergency, but isn’t.

  • When systems constantly signal urgency, there is no psychological off switch. Even when work is technically done, the mind stays on alert.
  • Decision fatigue creeps in because everything feels equally pressing, making it harder to distinguish between what matters now and what can wait.
  • Over time, people start confusing speed with effectiveness, mistaking motion for leadership.

What gets lost is foresight. Calm thinking does not happen when the system is always asking for reaction.

Designing for calm is a leadership choice

Calm does not mean slow. It means intentional. Rather than react, we can respond.

  • Calm systems surface what matters when it matters, instead of everything all at once.
  • They create confidence by making the next step obvious, reducing the need for constant checking and second guessing.
  • They allow leaders to think ahead instead of living in a permanent state of response.

This kind of design respects the reality that humans are doing the work, not machines. It assumes that clarity is a form of care.

What I have come to believe is that sustainable leadership depends less on how fast we move and more on how steady we are allowed to be. Tools that constantly demand urgency may feel productive, but they quietly erode our ability to lead with intention. It’s a reason why my email notifications are off and I check my email at specific times of the day, and set boundaries around when I communicate.

BackstageOS is an experiment in building for steadiness instead of adrenaline. Not to remove urgency when it is truly needed, but to stop manufacturing it everywhere else. The goal is not only just to save time, but to reduce the background anxiety that so many of us carry without ever naming it.

Key takeaways

  • Urgency driven tools shape behavior, not just workflow
  • Constant alerts train vigilance, not clarity
  • Burnout often comes from never feeling finished
  • Calm systems support foresight and better decisions
  • Designing for steadiness is an act of leadership

If this resonates, I am building BackstageOS as a values-driven experiment in calmer, more sustainable backstage systems. Come check it out and join the waitlist.

Production Stage Manager -UNITED STATES
Bryan Runion is a professional Production Stage Manager whose credits include: Drawn to Life (Cirque du Soleil and Disney), Netflix’s Stranger Things: The Experience, Duel Reality (7 Fingers), La Perle (Dragone), The Voice of Tolerance (The Ministry of Education, UAE); Mastercard Experiences (Mastercard); Everybody Black (World Premiere), Queens (La Jolla Playhouse), Ken Ludwig’s The Gods of Comedy (The Old Globe), TEDx (Chula Vista), Mark Morris Dance Company, Joey Alexander Trio, Ukulele Orchestra of Great Britain (La Jolla Music Society), The Bridges of Madison County (Arkansas Rep). Bryan earn his M.F.A. at The University of California, San Diego and his B.A. at The University of Arkansas at Little Rock. He is a proud member of Actors’ Equity Association and The Stage Managers’ Association.

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This post was last modified on January 10, 2026 6:57 pm

Categories: Industry News
Bryan Runion: Bryan Runion is a professional Production Stage Manager whose credits include: Drawn to Life (Cirque du Soleil and Disney), Netflix’s Stranger Things: The Experience, Duel Reality (7 Fingers), La Perle (Dragone), The Voice of Tolerance (The Ministry of Education, UAE); Mastercard Experiences (Mastercard); Everybody Black (World Premiere), Queens (La Jolla Playhouse), Ken Ludwig’s The Gods of Comedy (The Old Globe), TEDx (Chula Vista), Mark Morris Dance Company, Joey Alexander Trio, Ukulele Orchestra of Great Britain (La Jolla Music Society), The Bridges of Madison County (Arkansas Rep). Bryan earn his M.F.A. at The University of California, San Diego and his B.A. at The University of Arkansas at Little Rock. He is a proud member of Actors’ Equity Association and The Stage Managers’ Association.
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