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Theater Usherexpired

Disney Theatrical Group

United States United States, New York, New York
Posted on: Dec. 03, 2025

Description:

DESCRIPTION:

All applicants must be able to work a flexible schedule including matinees, nights, weekends, and holidays. Shifts are defined as 4.5 hours in length, and a commitment to being available for a minimum of six total shifts per week.

Responsibilities include but are not limited to:

• Meet, Greet and Welcome guests to the New Amsterdam Theatre
• Politely directing and escorting guests to their seats and various areas within the theatre.
• Providing guests with programs and other relevant materials, including inserting materials into programs.
• Checking assigned section for cleanliness.
• Visually sweep the theaters to check for potential safety issues and lost and found items.
• Be aware of and enforce appropriate house rules.
• Flexibility with schedule changes and assignments can include aisle directing and seating on the Orchestra, Mezzanine & Balcony levels, and audience exits.
• Available to work occasional special events on short notice.
• Must be aware of, and follow, the proper procedures for assisting guests with disabilities.
• Attend pre-event Usher meetings and other trainings as required by management.
• Demonstrate or be willing to learn in-depth knowledge of the New Amsterdam Theatre and demonstrate command of the safety and evacuation procedures from all points within each venue.

Qualifications:

• At least 1 year of experience in a customer service environment
• Excellent communication and guest service skills.
• Passion for interacting with and providing an inclusive, high-quality experience for Guests from a diversity of backgrounds
• Capable of working in a fast-paced ever-changing environment
• Positive attitude with the ability to work as a team player.
• Must learn, have full knowledge of, and follow all Guest Service procedures and guidelines
• Ability to work a flexible schedule including matinees, nights, weekends, and holidays. Shifts are defined as 4.5 hours in length, and a commitment to being available for a minimum of six total shifts per week.

Regular weekly shifts include (schedules are subject to change during certain weeks):
• Tuesday Evening: 5:30-10pm
• Wednesday Matinee: 11:30am-4pm
• Wednesday Evening: 5:30-10pm
• Thursday Evening: 5:30-10pm
• Friday Evening: 5:30-10pm
• Saturday Matinee: 12:30-5pm
• Saturday Evening: 6:30-11pm
• Sunday Matinee: 1:30pm-6pm

This is a union affiliated position. Upon 31 days of accepting the Usher role, the employee will need to join the IATSE Local 306.

Salary/Benefits
$16.68 - 16.68 per hour
$16.68 - $16.68 /hour USD

Benefits
• Medical, financial, and/or other benefits

Additional Information
The New Amsterdam Theater, operated by Buena Vista Theatrical Group, Ltd., is currently seeking friendly, enthusiastic, and reliable individuals with strong communication skills to join the Ushering Team for Aladdin on Broadway.

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Posted via CircusJob Monitor
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Application Deadline: Jan. 31, 2026
Job Duration: Open ended
Job/Audition Type: Full Time
Job Category: Technical/Show Support
Payment status: Paid
Job Location: United States,
New York,
New York
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