FAQ^beta

The structure of StageLync profile pages creates the Who’s Who database. Profile pages are designed for the role you or your organization takes in the performing arts world.   You can sign up as an individual or an institution. Each profile page is created to serve the needs of that particular group.

Individual
Individuals can range from a student to a director or designer (the list of individual options is comprehensive), but also an individual can be a member who wants their own personal account in addition to the account they set up for their organization or company. In the latter case, you will have two logins for two separate accounts. Once you have both accounts registered, you can connect those accounts in settings and you can conveniently switch between accounts on your StageLync page.

Performer profiles can create an act or a show page.

Company
The company category is for companies that perform and produce performing arts shows. Some companies are one or two members, student companies, a collective, or a co-op. Other companies are well established in the touring circuit or a big venue. There is a list of subcategories that you can choose, such as aerial dance, burlesque, clown theatre, contemporary, cruise line, dinner theater, entertainment and event provider, equestrian, hotel, ice entertainment, production company, theme park, traditional, television show, variety, winter , and youth circus.

As a company, you can create a show page. If in the show page you add your show’s touring schedule, those dates will automatically appear in the Event Calendar’s show section making it easier for performing arts professionals and fans to narrow down where and when they can see your show next.

Festival
The festival category is for performing arts festivals, competitions, conferences, and conventions. It's a great way to market your festival to the international community and to share calls for submissions. You can select your festivals subcategory.

If you fill out the upcoming festival date on your festival profile page, your festival will be automatically listed in the Event Calendar. That is why other members cannot list festivals in the Event Calendar. This is a privilege of Festival profiles.

Update the upcoming show date with up-to-date information in the “About” section on your profile page every year and so that your festival info will be always up-to-date in the Event Calendar.

Agency
The agency category is for companies that represent artists. Broaden your company database by joining StageLync's and you will have access to new acts you didn't even know existed. If you have a new audition or job to fill, you can post it directly on StageLync to reach your audience more effectively. If you exclusively represent an artist or a company, encourage them to register and open a show or act page and add your contact information under the “Represented by” section.

School/Training Place
The school category is open to all places that have people rehearsing or learning --recreational, training spaces, studios, social and youth performing arts clubs, professional, and pre-professional programs. Schools can post job positions for performing arts educators and publish their class or workshop info. When a school adds its upcoming application details to the “How to Apply” section, the call for application will not only be displayed on its profile page, but it will also be listed automatically in the Event Calendar.

Venue/Presenting Organization
Performing arts presenters can be from educational institutions, or theaters and performing arts centers. StageLync’s searchable show and act pages is an especially valuable tool for presenters who need to sift through many performance options when scheduling their annual performance calendar.

Supplier
The supplier list encompasses many main categories. Here is a sampling: Equipment, memorabilia, props, costumes, insurance, juggling supplier, lighting, magic supplier, make-up supplier, marketing/business consulting, physical therapy, special effects, rigging supplier, sound, tent supplier, ticketing service, and videography. Besides the main category suppliers can also select other products/services they sell or provide. StageLync’s supplier database is searchable by products and services.

Organization
Some groups mistakenly sign up their performing arts school or company under this listing, but the organization category is only for organizations that work with the performing arts community to connect communities and companies such as associations, federations, advocacy organizations, government-funded agencies and/or organizations, information providers, development agencies, networks and all types of umbrella organizations. For example, current members include FEDEC (European Federation of Professional Circus Schools) and AYCO (American Youth Circus Organization) listed under organizations. 

Museum
All museums that have content (online or brick and mortar) are welcome to use this category and to touch base with your fan base. 

Publication
Both print and digital publications such as blogs, magazines, podcasts, and television are welcome to register here--this category is open to all performing arts related media. Reach out to the StageLync community to broaden your audience base and keep your fans updated on new media.

If you are not sure which profile category to chose at registration, please reach out to our Customer Service and the StageLync Team is happy to help.

You can see limited information about StageLync members without registering. Click Search Our Community on the welcome page or click on Who’s Who on the top menu to browse member profiles; or click Acts and Shows from the top menu to scroll through act and show pages. You can also use the yellow search boxes on the right column of each menu to filter your results or search for particular entries. You will not be able to view details of search results until you register and sign in.

For your convenience, StageLync offers an option to register using your Facebook name and password. This is especially useful for people who access multiple applications on multiple devices or users who simply don’t want to remember another user name and password. Facebook registration and log-in include security features to protect your information and let you control what you share.

At registration you can chose Sign Up with Facebook. If you choose not to register through Facebook, but with your e-mail address, you can still associate your StageLync membership with your Facebook account later to speed your subsequent visits.

• Click on the Settings icon (looks like gears).
• Under E-mail & Time Zone, in the Facebook Integration paragraph check the box of Integrate with my Facebook.

You can read all StageLync.News articles without registering. You can click on Search Our Community on the welcome page or click on Who’s Who on the top menu to browse member profiles. You can also visit the Jobs, Acts & Shows menu to scroll through the listing, but you will not be able to view the details for any of these sections until you sign in (register).

When you joined StageLync, we sent a confirmation email to the address you provided. This email includes instructions on how to confirm your account. If you didn’t get this email, please try checking your spam folder. If you still can't find this email, let us know, and a customer service representative will get back to you.

At registration you receive an email verification link. If you have not confirmed your email address via this email, you can still log in to StageLync, however your profile will be marked as “unverified.” Profiles with unverified email addresses remain inactive members of the community.  While you are on StageLync and you can see others and their activities, you cannot post, comment, like or message within the community. To increase your visibility and authenticity in the performing arts community, verify your email address.

Defining your role helps other StageLync members find you with specific business interests. Our Who’s Who database is structured by member type and it helps other members find you and your service. We provide tools tailored to specific profiles. You can join StageLync as an individual and/or you can create a profile for your company/entity.

Providing your birthday helps us to tailor your StageLync experience and it serves as an identification data. We don’t display age or date of birth anywhere on the website. Note: You must be at least 13 years old to use StageLync. Please refer to the Terms of Service for further details.

When you open a profile for an institution (Agency, Company, Festival, Museum, Organization, Presenter, Publication, School or Supplier), make sure you identify an e-mail address with the account that everybody who will manage your institutional account can have access to. At this stage of StageLync, you cannot share admin rights. One account can have only one administrator.

At registration you are asked to select a time zone that is relevant to your location. For your convenience, each time stamp (on news feed posts, comments, updates) will show the time when the post was made in your local time zone. For example, if a person you follow, posts at 6:00PM in London (GMT+1:00) and if your location is in New York, you will see a time stamp of 1:00PM (GMT-5:00) on that particular post.

You have to select a member profile address/URL for yourself. StageLync will not provide you with an automated member profile address.

A custom profile address/URL has numerous advantages:

1. It builds and promotes your own identity/brand name.
2. It immediately identifies you.
3. It’s easier for you to remember when you use it as a reference.
4. In short – it looks more professional.

Your custom URL can have 4-35 upper or lower case letters or numbers without any special characters (such as “/” or “-“), spaces or symbols.

We recommend using a variation of your personal or professional business name so people you share this link with can easily identify your StageLync profile. Since your profile is a comprehensive summary of your credentials, it is highly recommended that you use this link as a reference for job applications.
Example: StageLync.com/profile/yourname

Your custom URL is NOT case sensitive.
Example: StageLync.com/profile/BigCircusCompany, and StageLync.com/profile/bigcircuscompany will both point to the same profile.

Custom URLs are first-come-first-serve basis. If your choice isn't available, please try a different one. We can't make custom URLs available to members upon request.

You can change your URL later in Edit Member Profile.

Yes, you can change your custom member URL any time.

• Go to Edit Member Profile. on the left menu of your home page.
• Go to the Basic Profile Tab.
• Under Personal Information (for individual members) or Profile Information (for institutional members) you will find URL.
• Type in the new URL.
• Don’t forget to click on the red Save Changes button on the bottom of the page.

As an individual member add a profile picture. As an institutional member add your company’s logo.

Research shows that profiles with images have twice as high engagement rate as no-picture, avatar profiles.

• Click Choose File to open your file browser, or drag and drop an image from your computer.
• After you upload the photo, you will be able to crop it by clicking on Edit Thumbnail.
• Click the Save Photo button before moving on.
  
  
Profile photo or logo recommended minimum size: 480 x 480 pixels.
Acceptable file formats jpg, png, gif, jpeg 

Your registration e-mail address is not displayed on StageLync for privacy reasons. Members can always contact you via in-mail messaging. If you want an outside contact e-mail to be displayed on your profile, you can add it by

1. clicking on Edit Member Profile on the left menu of your home page or
2. click on the Settings icon (looks like gears) on the top right.

If you already have a StageLync account, you can log in from the StageLync main page. There are two different ways to log in:

1. Click the yellow Log In button on the top right of the page, and enter the email address you used to create the account and the password you selected.
2. Click the blue Log In button to log in through Facebook. This option is only available if you registered your StageLync account through Facebook or if you associated your StageLync membership with your Facebook account, which you can do in your Settings (Settings icon looks like gears on the top right).

Resetting your password is easy, it takes a few seconds.

• From the log-in page, click Forgot your password?
• Enter your email address, and we’ll send you an email with instructions on how to reset your password.

Make sure you’re entering the email address you used to create your StageLync account. Try re-setting your password, and if you still can’t log in, let us know and a customer service representative will get back to you.

Go to SETTINGS and under the first tab "EMAIL AND TIME ZONE" follow the instructions to change your email address. 

If you have two or more StageLync accounts, you may want to connect them so that you don’t have to sign out and back in every time you need to switch between accounts. Connecting your StageLync accounts allows you to switch back and forth between accounts much more easily.

1. Go to your profile page.
2. Click EDIT PROFILE.
3. Click Settings.
4. Click the yellow “CONNECT ACCOUNTS” tab.
5. Click ADD ACCOUNT.
6. Log in with the information of the account you would like to add and click ADD ACCOUNT.

Once you added an account, you will be able to switch between your StageLync accounts easily by clicking the down arrow next to your profile image in the upper righthand corner.

StageLync, the fastest-growing career and casting marketplace for the multidisciplinary performing arts, allows everyone involved in this creative ecosystem to be part of the largest database of the multidisciplinary performing arts. Registering and creating a profile page and being part of the multidisciplinary performing arts creator marketplace is free under the BASIC membership level. BASIC membership allows you to access and search the International Circus Arts Database (ICDB) and the Act and Show Database; post and search in the Event Calendar, access the Education and Training page, use the Groups feature, and participate in group discussions and create a simple job post. Your BASIC membership allows you to access up to 2 free articles from StageLync.News every month. 

PRO is for talents and individuals who look for jobs or want to stay up to date about what is happening in the industry, and PRO Casting is for companies, agencies, and talent scouts who are looking for talents.

PRO is geared toward talents (artists, coaches, creative staff) seeking jobs and wanting to ignite their careers. PRO membership allows access to the Job Board, setting up job alerts, and applying to professional casting breakdowns. For artists, the PRO membership gives them priority placement in talent searches, full access to all content, including Career Lab, and a space to learn, share knowledge, connect, and extend your network (PRO Talks, festival list, consultants, PRO discounts from our partners).

PRO is also geared towards individuals and organizations who want full access to StageLync.News content (international performing arts news, professional advice, casting alerts, company and artists interviews, industry intel, professional development video series and more), full search functionality for the International Circus Arts Database (ICDB), and access to direct messaging and contact information. Organizational PRO members get 10% off on advertising and partnership packages

PRO Casting is geared towards companies, agencies, and talent scouts seeking talent. This membership level provides exclusive access and search to the talent database, full access and search to the act and show database, access to the talent organizing dashboard and tools (customized search sets, tags, messaging, notes on talent profiles), the ability to post a casting breakdown on the job board and invite talent directly to apply to your job post.

Click on PRICING on the footer and select SELECT PLAN on the membership level you are interested in. For PRO, you will find three membership options: MONTHLY, 6-MONTH, and YEARLY. For PRO Casting we offer MONTHLY AND YEARLY membership.

After selecting your plan, click on the “I have read and agree to the Subscriber Agreement” and click on the yellow PROCEED TO PAYPAL button and you will be redirected to PayPal as a payment method.

StageLync does not accept direct credit card payments. For data security reasons, we do not store credit card numbers directly on our site; we exclusively use PayPal as a third-party service.

If you are a school, please contact us ([email protected]) as we have multiple Golden Spotlight Marketing packages for schools that include special access for their students.

We offer a discount to our partner organizations: American Youth Circus Organization, American Circus Educators, American Circus Association, En Piste, Theater Art Life, Associació Professional de Circ de Catalunya. If your regional circus organization is not on this list yet, let them know to contact us ([email protected]).

We also offer occasional discounts to our marketing partners.

You can cancel your subscription by selecting “SUBSCRIPTIONS” in the top right corner of the screen under your profile image. Click on the three dots next to your subscription and select “Cancel Subscription.”

When canceling your subscription, your current subscription will run its course, and you will continue to have access to PRO until it expires. Your cancellation guarantees you will not be charged in the next paying cycle.

First, stop your PRO subscription by following the steps described above. Then, go to the PRICING page, select your plan, and sign up for PRO Casting. Your remaining PRO payment will be pro-rated with your PRO Casting subscription.

When you want to change plans, start with canceling your current plan/subscription.
You can cancel your subscription by selecting “SUBSCRIPTIONS” in the top right corner of the screen under your profile image. Click on the three dots next to your subscription and select “Cancel Subscription.” When canceling your subscription, your current subscription will run its course, and you will continue to have access to PRO until it expires. After your current plan/subscription expires, you can sign up to your new desired plan. You cannot switch plans while your current plan is not completed.

After you registered or whenever you log in, StageLync automatically opens to your home page, which gives you a personalized summary of what’s happening on StageLync, including updates on members you’re following; links to create content (Acts, Shows, Jobs); links to edit content you created on StageLync; and access to your messages. You can view your home page by clicking the StageLync logo in the top left corner or the home icon (looks like a house) at the top right of each page. Everybody’s home page is different, and only you can see yours.

From any page, click the StageLync logo in the top left corner or the home icon (looks like a house) at the top right of each page.

Your member profile page is how other StageLync members view you. It includes the personal information that you make available for public view and a summary of your StageLync activity. You can view your member profile page by clicking your name or photo in the top right of each page or in the top left of your home page.

You can access your member profile page and see how others see your profile page by clicking your name or photo in the top right of each page or in the top left of your home page.

You can update your member profile page any time.
1. You can access the edit mode of your member profile page by:

1. clicking on Edit My Profile on the left menu of your home page (under your profile picture)
or
2. clicking on the red Edit Profile button on your member profile page.

Deleting your account will disable your profile and remove your name and picture from most things you shared on StageLync. Your followers will no longer be able to keep in touch with you.

After deletion, your account will be removed from StageLync.com, however some information - such as your posts on other members’ profile pages, your jobs and auditions and your messages - may stay visible to others. We do not control content indexed by search engines like Google.

If you are the admin for one or more act or show pages, those pages will also be deleted when you delete your account. If you want to keep your page(s) online, please make sure that you delegate your admin rights before deleting your account.

• Click on the Settings icon (looks like gears) on the top of any page.
• You can change here your e-mail address, password, you can integrate with Facebook and you can adjust your notification settings.

• Click on the Settings icon (looks like gears) on the top of any page.
• Under the E-Mail and Time Zone tab you can change your e-mail address that is associated with your StageLync account.
• Click the Save button before moving on.

Change your notification settings.

• Click on the Settings icon (looks like gears) on the top of any page.
• Under the Notification tab you can change your e-mail notifications preferences.

Your home page gives you a personalized summary of what’s happening on StageLync, including updates on members you’re following, link to create content (Acts, Shows, Jobs), links to edit content you created on StageLync and access to your messages. You can view your home page by clicking the StageLync logo in the top left corner or the home icon (looks like a house) in the top right of each page. Everybody’s home page is different, and only you can see yours.

Your member profile page is how other StageLync members view you. It includes the information that you made available for public view and a summary of your StageLync activity. You can view your member profile page by clicking your name or photo on your home page.

To view your member profile page, click your name and photo in the top right of each page or on the left of your home page. This will show you how other StageLync members see your page.

Only registered StageLync members can see member profile page details. Non-members will only be able to see your name, member type and country of origin.

Click on your name and photo at the top right of each page or on the left of your home page. This is how other StageLync members view you. You may change this information by clicking the Edit My Profile button on the left menu of your home page or the red Edit Profile button on your member profile page.

Type your post into the What’s new? box at the top of your home page. Members, who follow you, will see your posts.

• Click on Add Link and write or paste your link into the field.
• Hit the Attach button.
• You may add text by typing it into the What’s new? box.
• Click the yellow Post button to publish your post.

When you post photo(s):

• Click on Add Photo.
• A browser will open and you can select a photo to upload. (Maximum image size: 5 MB and 4000 x 4000 pixels. Acceptable file formats: jpg, jpeg, png, gif)
• You may add text by typing it into the What’s new? box.
• Click the yellow Post button to publish your post.

If you have an act and/or show page and you want to post in the name of the act or show you represent, you have to post from the act’s or show’s page. There is a post box in the Update section. Posts from act or show pages will appear on the newsfeed of those members who liked your act or show page. Posting regularly in the name of your act or show is a great way to market you craft in the industry.

• Click on Add Link and write or paste your link into the field.
• Hit the Attach button.
• You may add text by typing it into the What’s new? box.
• Click the yellow Post button to publish your post.

• Click on Add Photo.
• A browser will open and you can select a photo to upload. (Maximum image size: 5 MB and 4000 x 4000 pixels. Acceptable file formats: jpg, jpeg, png, gif)
• You may add text by typing it into the What's new? box.
• Click the yellow Post button to publish your post.

Post you make as a member on your home page will be visible to anyone who follows you or visits your member profile page where all your posts are displayed. Posts you make via your act and/or show page are called Updates and they will be visible to anyone who likes your act and/or show page or visits your act and/or show page.

You see posts of members you follow and posts of acts and shows you liked.

You cannot edit your post on StageLync. This is a feature we plan to add in the future. You can delete your post by clicking on the trashcan icon on the upper right corner of your post.

Yes, you can. Click on the trashcan icon next to the comment.

At registration you are asked to select a time zone that is relevant to your location. The time stamp on each entry (news feed posts, comments, updates) shows what time the post was made in your local time zone.

You cannot. Your followers will automatically see your post. Visibility selection is not available on StageLync yet.

You can share anything that has a unique URL (such as an act or touring show page; a member profile page; an article from StageLync.News; a job or auction post. You cannot share your newsfeed post on other social networks yet. Other social network integration is on our development list for the future.

My Content link appears in the left menu of your home page. This link allows you to quickly find, edit, or delete StageLync content that you have created. When you click on My Content, you will see all the content you created in every category:

Act and/or Show.

• Click the name of the act or show to view the page.
• On the act or show page click the red Edit Page button in the upper right corner to edit the page.

Jobs and Auditions.

• Click the name of the job or audition to view the job or the audition you posted.
• Click the pencil icon to edit the post.
• Click the trashcan icon to delete the post.
• Click the double page icon to copy the post.

Please note, jobs and auditions that are past their application deadlines will appear as ‘EXPIRED.’ These entries can only be deleted or copied. To re-post an expired job or audition, update its application deadline to a date in the future.

1. From your home page, click Messages on the left menu.
• Click Compose New Message.
• In the To field, start typing, and you will see a list of StageLync members. Select whom you want to send your message to. You can chose up to 5 recipients per message.
• Fill out the subject field and type your message.
• Click the yellow Send button.
2. You can also send a message to someone from his or her member profile page by clicking Send Message.
3. If you want to send a message to the administrator of an act or a show page, go to their page and click the yellow Send Messages button.

New messages are indicated with a red dot next to the envelope icon on the top of any page or next to Messages on the left menu of your home page.

1. Through the message icon (looks like an envelope) on the top of any page.
• Click on the message icon (envelope).
• Select View All Messages.
2. You can also access your messages by clicking on Messages on the left menu of your home page.

• Click on the Settings icon (looks like gears) on the top of any page.
• Under the Notification tab you can change your e-mail notifications preferences.

Once you’re logged in, you can search StageLync a few different ways:

• Click Search on the top of each page and from the drop-down menu select Members. This link will take you to Who’s Who. On the top right of the page you will find a box called Search Members. Use the filters to narrow your search as desired.
• You can also access the Search Members box from your home page.
• From the left menu of your home page, click Who to Follow for suggestions on StageLync members.
• If you are interested in seeing or making connections with acts and shows, go to the Acts & Shows menu on the top, select Acts or Shows from the drop down menu. You can browse here acts and shows, while on the Search Acts and Search Shows boxes on the left you can further narrow your search.

From your home page, click Invite Connections from the left menu. This will give you the opportunity to invite friends via email.

Follow is a way for you to keep track of individuals, companies, organizations, festivals, agencies, schools, presenters, suppliers, publications and museums that interest you. Click Follow on the member’s page, and that page’s updates, posts, and activity will appear on your home page. If someone follows you, your activity will appear on his or her home page. Following and being followed is not mutual. You can choose who you want to follow, regardless of whether they are following you.

By liking an act or show you automatically follow it. Click Like on the act’s or show’s page, and that page’s updates, posts, and activity will appear on your home page.

Click the yellow Follow button on any member. You can un-follow at any time.

Once you are following someone, you will see a black Unfollow next to their name, on their page. Click the Unfollow button to stop following that member.

Yes. Members are notified of each new follower and can always see who is following them.

Members will not be notified if you unfollow them, but they will always be able to view a list of their followers.

Yes. On each member’s profile page, you will be able to see a list of his or her followers and of whom he or she follows.

Congratulations! Someone is interested in your professional activity. Your followers will be able to see your posts and receive notifications when you update your page.

• Click Search on the top of each page and from the drop-down menu select Members. This link will take you to Who’s Who. On top right of the page you will find a box called Search Members. Use the filters to narrow your search as desired.
• You can also access the Search Members box from your home page.
• From the left menu of your home page, click Who to Follow for suggestions on StageLync members.

By liking and act or a show you automatically follow them. If you are interested in following acts and shows:

• Go to the Acts & Shows menu on the top.
• Select Acts or Shows from the drop down menu. You can browse here acts and shows.
• On the Search Acts and Search Shows boxes on the left you can further narrow your search.

When a member creates a new directory page or event, the entire community will get a one-time notification. The purpose of this feature is to let you know about new companies, acts, shows, schools, etc. so that you can make your own decision as to whether you want to follow them or not. You will not receive further updates from entities you do not choose to follow.

Act and show pages function as mini websites within our centralized searchable database which promote the acts and shows available internationally for hire. These pages are set up in a way so it’s very easy for employers to find the relevant information about each act and show featured. StageLync’s act and show pages provide an efficient tool for employers and presenters to be able to quickly find fast and easy the type of act and/or show they are looking for.

Act page can only be created by performer (active or retired) or student members; and show page can only be created by performer (active or retired) or company members. If you have a different member profile type, you cannot create an act or a show, you can only view acts and shows.

Act page can only be created by performers (active or retired) or student members.

• Active performers use their act page to promote their act and find jobs.
• Retired performing arts performers can create an act page of their old act and it will become our historical database. (Read more about creating an act page for an old act in What does ‘Year of Completion’ means?)
• Student can also create an act page to feature their ‘work in the process’ for future employers.

There are two ways you can access the act registration form:
1. Click on Acts & Shows from the top right menu on any page and Select Acts to access the main Acts page.
• If you have permission to create an act page (see ‘Who can create an act page?’) you will find a Create an Act Page button on the top right of that page. Click on it.
• This will open a Create an Act form that guides you through the content required.
• After you complete the form that contains the basic information about your act, click the red Save button.
• Your act page will immediately go live, however you are not done yet.
• There are more details you can add to your act’s profile, such as credits, awards, availability … etc. You can add these details on your act page:
• by hitting the red Edit button under each tab (Photos and Videos, About - Availability - Performance Credits – Media Credits – Awards – Tech Specs – Contact)

or

• by hitting the red Edit Page button in the top right corner. In Edit Page you open up the Detailed Info tab. Information here is arranged the same way it displays on your act page.
1. There is a Create button in the top right corner of your home page. This is a drop-down menu where you can select the type of content you want to create. If you have permission to create an act page (see ‘Who can create an act page?’), you will be able to select Act here. From here the process is the same as above.

Show page can only be created by performers (active or retired) or company members. For example performing arts Company X can create a show page for all of their running or retired shows.

There are two ways you can access the show registration form:

1. Click on Acts & Shows from the top right menu on any page and Select Shows to access the main Shows page.
• If you have permission to create a show page (see ‘Who can create a show page?’) you will find a Create a Show Page button on the top right of that page. Click on it.
• This will open a Create a Show Page form that guides you through the content required.
• After you complete the form that contains the basic information about your show, click the red Save button.
• Your act page will immediately go live, however you are not done yet.
• There are more details you can add to your show’s profile, such as credits, awards, tour schedule … etc. You can add these details on your show page:
1. by hitting the red Edit button under each tab (Photos and Videos, About – Tour Schedule - Performance Credits – Media Credits – Awards – Tech Specs – Contact)

or

1. by hitting the red Edit Page button in the top right corner. In Edit Page you open up the Detailed Info tab. Information here is arranged the same way it displays on your show page.
1. There is a Create button in the top right corner of your home page. This is a drop-down menu where you can select the type of content you want to create. If you have permission to create show page (see ‘Who can create a show page?’), you will be able to select Show here. From here the process is the same as above.

Every StageLync member has a member profile page, created from the information entered at registration. You can join StageLync as an individual and/or you can create a profile for your company/entity, such as company, organization, festival, agency, school, presenter, supplier, publication or museum depending how you identified your member type at registration. Authorized StageLync members may create one or more act or show pages to promote their professional activities. (see ‘Who can create an act page? and ‘Who can create a show page?’)

• If you create and act/show page for an active act/show, leave the Year of Completion empty. This will make your act or shows look active for employers and presenters searching for ideas.
• When your active act/show stops performing, don’t delete the page. Convert the active page into an archive page. From the page, click the red Edit Page button, and then enter a Year of Completion, indicating when the act/show stopped performing. This way you save your act/show for our historical act/show archive.
• You can put up your old, historical acts or show, buy filling out the Year of Completion field at registration, so the act or show will be marked as “archived.”

Your act page main image is your first selling point to employers, presenters, agents and producers. Select this image wisely.
Landscape-oriented photos are preferred.
Main image recommended minimum size is 1100 wide x 400 high. You can upload a smaller size image, too, but it may appear blurry.
Acceptable file formats are jpg, png, gif, jpeg.

The main image will identify your act/show page in searches and will display prominently on the top of the page itself. The main image is also the leading marketing tool of your act or show. To assure image quality, we recommend a minimum size of 1100 (width) x 400 (height). Other images, along with videos, of your act will be displayed in the Photos and Videos image gallery on the right side of your act or show page.

You can add a video access button on the top of your act’s or show’s main image. As the video is the strongest marketing tool of your act or show, this will give instant access for employers to your craft.
StageLync is only compatible with videos from YouTube or Vimeo.

• On the act or show page click the red Edit Page button in the upper right corner.
• Click Add Cover Video on the right of the page, second box.
• Copy the YouTube or Vimeo URL into the pop-up window.
• Click Save Changes.
• You can edit this video in the second window on your Edit Page by clicking on Edit Video.
• The triangle play icon will be displayed on the top of the main image of your page. By clicking this icon, members can have instant access to your best video.

On your page:

• Click on the red Edit button in the Photos and Videos box on the right.
• You will be redirected to Edit Page.
• Click on Add Photos and Videos in the upper right corner.
• This will open up a pop up window, select Photos or Videos.
• If you selected Photos:
• Click on the white Choose Files button.
• A browser will open and you can select a photo to upload.
• Images will immediately upload.
• If you selected Videos:
• Copy or type in the full URL link of the video (YouTube or Vimeo) you want to add.
• Click Add

For your Act and Show page, StageLync automatically provides you with a page address/custom URL. This custom URL is based on your act’s or show’s name.

• Your custom URL can have 4-35 upper or lower case letters or numbers and the special characters dash only (“-“), without spaces or symbols.
• We recommend using a distinctive act and touring show URL so employers, agents, presenters and producers you share this link with can easily identify your brand and craft via StageLync. Since your act and show page is a comprehensive summary of your craft and professional achievements, it is highly recommended that you use this link as a reference for sales and job applications.
• Your custom URL is NOT case sensitive. www.StageLync.com/pages/Great-Act and www.StageLync.com/pages/great-act will both point to the same page.
• Custom URLs are first-come-first-serve basis. If your choice isn't available, please try a different one. We can't make custom URLs available to members upon request.

You can change your automatically generated act and show URL extension at registration or later in Edit Page, by selecting Basic Info from the red header.

Defining a discipline allows potential employers to find your act in targeted searches. If your act includes multiple disciplines, you may select all of them. We recommend limiting the disciplines to three terms. If you offer multiple acts, please make a separate act page for each one to improve your chance of being connected with appropriate employers.

Defining a type of your show allows potential presenters to find your show easier in targeted searches.

You can display a direct contact to your act and/or identify an agent who represents your act.

StageLync automatically connects the show’s primary contact to the page administrator’s (company or performer) member profile and displays it as producer. A show can add a booking agent to its contact.

• Click on Edit Page on the show page.
• In Edit Page, click on Detailed Info in the red header.
• Select the Contact tab and type in the booking agent’s information.
• Click Save Changes when you are done.

From your home page, click My Content in the left menu and in the Acts box you can view and access your act page(s) by clicking on its title.

You can edit the page:
• by hitting the red Edit button under each tab (Photos and Videos, About - Availability - Performance Credits – Media Credits – Awards – Tech Specs – Contact)

or

• by hitting the red Edit Page button in the top right corner. In Edit Page you open up the Detailed Info tab. Information here is arranged the same way it displays on your act page.

Make sure you hit Add or Save Changes button after each edit or modification.

• Go to Edit Page by hitting the red Edit Page button in the top right corner of your act page.
• Click on Tools.
• In Tools open the Delete Page tab and click on the Delete Page red button.

If you are tired of administering your act page, consider delegating your admin right to another cast member of the act.

• In Edit Page click on Delegate Act.
• Select the person from the cast list to whom you want to delegate your admin rights.

Has you act just stopped performing? Don’t delete it! Convert the active act page into an archive page.

• From the page, click the red Edit Page button.
• Enter a Year of Completion, indicating when the act stopped performing. This way you save your act for our historical act archive.

From your home page, click My Content in the left menu and in the Shows box you can view and access your touring page(s) by clicking on its title.

You can edit the page:

• by hitting the red Edit button under each tab (Photos and Videos, About - Performance Credits – Tour Schedule - Awards - Media Credits – Tech Specs – Contact)

or

• by hitting the red Edit Page button in the top right corner. In Edit Page you open up the Detailed Info tab. Information here is arranged the same way it displays on your act page.

Make sure you hit Add or Save Changes button after each edit or modification.

• Go to Edit Page by hitting the red Edit Page button in the top right corner of your show page.
• Click on Tools.
• In Tools open the Delete Page tab and click on the Delete Page red button.

Has you show just stopped performing? Don’t delete it! Convert the active show page into an archive page and make it part of the history.

• From the page, click the red Edit Page button.
• Enter a Year of Completion, indicating when the show stopped performing. This way you save your show for our historical show archive.

From your home page, click My Content in the left menu and in the Acts or Show box, you can view and access your act page(s) by clicking on its title.

Archive means that the act or show is not performing any more. You can make an act or a show page “archived” by entering the Year of Completion, in Edit Page, Basic Profile.

Each page can have only one administrator. Functions accessible only to page administrator are:

• Edit a page.
• Delete a page.
• Delegate admin rights of a page.
• Receive messages on behalf of a page.
• Post updates on behalf of a page. Posts appear on the page itself and on its followers’ homepages.
• Approve member requests to be added to the act’s cast list or show’s cast and crew list. Admins can also remove members from the cast list. (See more in Cast List.)
• Identify related acts. (For act admins only.) (See more in Other Acts by Same Artists/Related Acts.)

At this early stage of StageLync, your page can only have one admin. You can delegate your admin right to someone else. In this case, you agree to loose your rights as administrator completely.

An act can only have one Administrator. If you decide to delegate your administrator rights on your act, you agree to loose your rights as administrator completely. You can only delegate your admin rights to a member who is on the Cast List of this Act. Admin right relegation is not reversible.

• Click the red Edit Page button on your act page.
• On Edit Page, click Delegate Act in the top red header.
• From the cast list, select the member you want to delegate your act to.

A show can only have one Administrator. If you decide to delegate your administrator rights on your show, you agree to loose your rights as administrator completely. Admin right relegation is not reversible. A show page can only be created by a performer or a company. Due to security and site-wide permission rules you can only delegate your admin rights on a show if the show was originally created and administered by a performer. In this case, you can delegate your show admin rights to another performer who is in the cast list. (It works the same as act page admin right delegation.)

• Click the red Edit Page button on your act page.
• On Edit Page, click Delegate Show in the top red header.
• From the cast and crew list, select the member you want to delegate your act to.

At this early stage of StageLync, you cannot add a new admin to your page. A page can only have one admin. You can delegate your admin right to someone else. In this case you agree to loose your rights as administrator completely.

• Click Search on the top of each page.
• From the drop-down menu select Acts.
• This link will take you to the main Act page. On the top right of the page you will find a box called Search Acts.
• Use the filters to narrow your search as desire.

• Click Search on the top of each page.
• From the drop-down menu select Shows.
• This link will take you to the main Show page. On the top right of the page you will find a box called Search Shows.
• Use the filters to narrow your search as desired.

On an act page, Cast List is the list of all performers who participate in that particular act. On a show page, Cast and Crew List is the list of all performers and crew members including creative team involved in a show.

Are you performing in that particular act?
If yes, and you registered as a performer or a student join the cast list.
If not, don’t waste your or the page admin’s time, as cast list requests need to go through admin approval.

Are you part of the cast or the crew of that particular show?
If yes, and you are registered as an individual member, except a performing arts fan, join the cast and crew list.
If not, don’t waste your or the page admin’s time, as cast and crew list requests need to go through admin approval.

The first person is always the page admin.

Only attempt to join if you are truly part of that act or show, as requests need to go through admin approval and unsupported request will be denied.

• Go to the act’s or show’s page.
• Click on the Join button in the Cast List box on the left side of the page.
• A yellow upper body icon will appear next to your name. This means your request hasn’t been approved yet. Only you and the page admin see this yellow icon, other members don’t.
• A message will also confirm that your request has been sent.
• The page admin will be notified about your request.
• If the page admin approves, you will see a black upper body icon next to your name. Upon approval, other members will also see your profile photo in the cast list. You can always delete yourself from the cast list by clicking on the red X sign.
• If the page admin denies your request, you will receive a email notification about the denial and your picture will automatically disappear from the list.

You received the request because you are the administrator of an act or show page.

• Go to your act or show page.
• In the Cast/ Cast and Crew List box you will see the person’s profile picture, name and a yellow upper body icon indicating the requested to join your cast list. Only you and the requester can see this yellow upper body icon, the rest of the community cannot.
• To approve the request click on the black check mark sign. The person’s name will be displayed on your cast list. You can always change the status of the cast list and delete members by clicking on the red X sign. (Only you see the X sign next to their names, other members only see their profile picture.)
• To deny the request click on the red X sign. Upon denial the member’s image will disappear from your view of the cast list.
• Notifications will be sent about your approval and denial to the member.

Other members don’t see the join until it is approved. Other members don’t see denials at all.

This is an indication to employers what other acts are available from the same artists or group of artists.

• All acts that you create will automatically appear under ‘Other Acts by Same Artists.’ This will allow employers to see that besides the act they are actually viewing you also offer other acts. Multiple acts can increase your hiring chances.
• If you are part of an act but that act is administered by another member, you may choose to add that act to your list.
• Type in the name of the act (as it appears on StageLync) in the field Add Other Acts.
• Select the act as it pops up in the field.
• Click on the red Add button.
• Once your addition is approved by the act’s administrator, the addition will stay on your view and it become visible for other members as well.
• If your addition is denied by the act’s administrator, the act will disappear from your list.
• Note: addition to act list is reciprocal. If someone requests to put your act to his/her act list (because that artist is also part of that particular act), and you give permission, his/her act will also appear on your act list. Even if you are not performing in his/her act, but this connection represents a repertoire reference, package for employers.

You can delete anytime your related acts by clicking on the trashcan next to the act’s name in the “Other Acts by Same Artists’ box.

That person must be part of your act and wants to use it as a repertoire reference.

• If you approve the addition, click on the check mark sign next to the act’s name in the “Other Acts by Same Artists’ box on your act page.
• If you deny the addition click on the trashcan next to the act’s name in the “Other Acts by Same Artists’ box on your act page.

On pages you administer, you will see a box Updates that says What’s New? On act and show pages, the page admin can post updates about the act or the show, such as news or announcements. Other members cannot post updates on your act or show page.

Posting regular updates keeps your circle of followers up to date about your activities and promotes your act or show by keeping it in the public eye.

Only the page administrator can post updates on an act or a show page.

• Go to your act or show page.
• Add your post in the Updates box, where it says What’s New?
• Hit the yellow Post button to publish.
• Your update will appear on your page and also on your followers’ newsfeeds (page follower = member who likes your page).

• Members who visit your page.
• Members who liked your page. Your page updates will appear on their home page newsfeed.

You must be a member at StageLync to be able to post a Job or an Audition.

• Click on Jobs from the top menu of any page.
Then click on Post a Job or Post an Audition in the right column.
• Make sure you post in the name of the entity that is hiring, as the job post will provide a link to the poster’s profile. You always post in the name of the logged in entity.
• Please complete the entire form.
• Click the red Save button.
• Your listing will be published immediately, but you will still be able to edit or update it later.

Application deadline is a mandatory field. After this date your post will become ‘expired.’ Members will still be able to access the post, but the listing will indicate that the opportunity passed.

The application deadline is equivalent with the expiration date of your job post. The audition date is equivalent with the expiration date of your audition post. After this date your post will become ‘expired.’ Members will still be able to access the post, but the listing will indicate that the opportunity had passed.

Expiration date = application deadline.

• Before your post expire, you can change the application date:
  • Access your listing in My Content.
  • Click on the pencil icon.
  • Change the application deadline.
• After your post expired, you can extend the application date:
• Access your listing in My Content.
• Click on the double page icon to copy the listing.
• In the copy select a desired future application deadline.

StageLync is proud to offer its job posters a unique option to manage applications in-house. By clicking on “I want applicants to apply through the StageLync platform using their StageLync profile page” your job post will display an APPLY NOW button visible for all applicants. By clicking on the APPLY NOW button, the applicant will send you a cover letter and it will automatically include their StageLync profile page which will function as their resumé for the job. When artists apply for a job, you will see the information on their  “performer” profile page,  and you will also find a link (in the right hand side box called MY ACTS and MY SHOWS) to their acts and show portfolio which will also act as a digital resumé.

For those job posters who prefer manage applications via their own system, we provide the options of  “applying via company website” or “via email.”

• From the left menu of your home page, select My Content.
• Locate your job or audition listing here.
• Click the pencil icon next to the entry to edit it.
• Select the trashcan to delete it.
• You can also select the double page icon to copy a job.

• If you want to create a new job post with similar parameters, copy a job by clicking on the double page icon. This prevents you to type up the whole post from scratch again. You can modify the details as needed and save the job as a new posting.
• After your job post expired you can still extend the application date by clicking on the double page icon to copy the listing. In the copy select a desired future application deadline.

• From the top menu of any page, click on Search.
• Select Jobs or Auditions from the drop-down menu.
• This will redirect you to the main job page where in the yellow search box you can filter your search by region and/or category.

Each job listing includes specific information about how to apply. The listing may provide an email, telephone number, or postal address, or a URL for further application information.

All job and audition listings include a link to the hiring entity. You can access this link under the job or audition title, in ‘posted by.’

Promoting your job post on StageLync will increase awareness and responses from the community. Promoted job post will be listed on the top of the main page of StageLync Job Board, the jobs search results and on the top of the EXPLORE page during the promoted period that you have selected. In our social media content distribution, we also give priority to promoted job posts.

Post a job and promote it:

1.     Create a job post and hit SAVE.

2.     In the “How would you like to list this job?” section, select FEATURED.

3.     Select the weeks you would like to activate your promotion for.

4.     Hit the red PROMOTE button and proceed to payment.

Promote a job that you have already posted:

1.     Go to your job post and click on the yellow PROMOTE button under the job title.

2.     In the “How would you like to list this job?” section, select FEATURED.

3.     Select the weeks you would like to activate your promotion for.

4.     Hit the red PROMOTE button and proceed to payment.

A job alert is an email sent to your inbox with job opportunities that match the criteria that you have set and saved in the search field.
Searching for suitable jobs can be time consuming. Job alert saves browsing and search time and allows you you to train, tumble, juggle, create or just have fun. We do the job for you and notify you about about jobs that suits your interest as they become available. You never have to worry about missing out on a valuable career opportunity.

To set-up a job alert:

1. Go to the JOBS menu.
2. Set your search criteria and hit the black SET JOB ALERT button.
3. We save your job alert and send you emails about opportunities that match your general search criteria.

You can always set up new alerts by following the same steps. You can have multiple alerts running at the same time. You can manage your job alerts in SETTINGS, under the NOTIFICATION tab.

Click on Events from the top menu on any page. From the top right corner of the events main page, click on Post an Event. Select the type of event you are posting and complete the form with information about your event, and then click the red Save button to publish your event. The listing will appear immediately, but you will still be able to edit or update it.

Festivals, shows and school applications can only be posted by specific member types. For example, an individual user cannot post a school application but a school account user can. These events automatically post from the member’s profile page.

If you are a festival member type, your festival will be automatically listed in the event calendar based on the date and location you put in for your upcoming event on your profile page. Make sure that you update your festival date every year, or as often as a new festival is happening. The upcoming date will always be listed under the Upcoming tab, while your recent festival date will be shifted into Past events. Festivals cannot be posted directly from the event menu.

If you are a performing arts school add information about your upcoming application deadline on your profile page, under the How To Apply tab. Your upcoming application deadline will automatically appear in the event calendar. If you have a new school application deadline, create a new entry.  Entries with past dates are listed in the Past tab. School and residency application can also be posted directly from the Event menu, but only school members can see this option from the selection.

If you are a company and you have a show page, list your tour schedule on your show page under the Show Schedule tab. These dates will automatically appear under the Show tab so that when producers, presenters or festival organizers are searching for shows they can find you. Shows cannot be posted directly from the Event menu.

From your home page, select My Content. Click the pencil icon next to any entry to edit it, or select the trashcan to delete it. You can also edit your event by clicking the red Edit Event button at the top of its page.

All event types (festivals, conferences, conventions, grant applications, intensive and master classes, school applications, webinars and workshops) except shows are listed in time order under the Upcoming tab.

Companies who have a show page can list their upcoming show dated on the show’s profile page. We display these dates in a searchable list format in the Events menu, so that producers, presenters or festival organizers can easily find the show they would like to see.

All types events, including shows, that have been ever listing on StageLync are archived under the Past tab.

Click on Events from the top menu on any page to browse all Upcoming, Shows or Past events, or use the yellow search box on that page to filter your search.

Promoting your free event listing on StageLync will increase awareness and responses from the community. Promoted events are displayed in the top carousel and banner space on the main EVENTS page, on the top of the event search results page and on the top of the EXPLORE page during the promoted period that you have selected. In our social media content distribution, we also give priority to promoted event posts.

Post an event and promote it:

1.     Create an event post and hit SAVE.

2.     In the “How would you like to list this event?” section, select FEATURED.

3.     Select the weeks you would like to activate your promotion for.

4.     Hit the red PROMOTE button and proceed to payment.

Promote an event that you have already posted:

1.     Go to your event post and click on the yellow PROMOTE button under the event title.

2.     In the “How would you like to list this event?” section, select FEATURED.

3.     Select the weeks you would like to activate your promotion for.

4.     Hit the red PROMOTE button and proceed to payment.

The performing arts community will miss you. Can we do anything to motivate you to change your decision? Would you like to share with us the reason for your leaving? Please let us know. After deletion, your account will be removed from StageLync.com, however some information - such as your posts on other members’ profile pages, your jobs and auditions and your messages - may stay visible to others. We do not control content indexed by search engines like Google.

If you are the admin for one or more act or touring show pages, those pages will also be deleted when you delete your account. If you want to keep your page(s) online, please make sure that you delegate your admin rights before deleting your account.

For security reasons, StageLync doesn’t display your registration e-mail from default. If you want to provide contact information, please provide it Edit Profile - Detailed Profile - Contact tab.

• Click the settings icon (looks like gears) at the top of any page.
• Select the E-Mail & Time Zone tab.
• Retype your new e-mail address.
• Click the red Save Changes on the bottom of the page.

• Click the settings icon (looks like gears) at the top of any page.
• Select the Change Password tab.
• Enter your current password before entering and confirming your new password.
• Click the red Change Password button at the bottom of the page.

At registration you are asked to select a time zone that is relevant to your location. The time zone you select determines the state of the time stamp on each entry (news feed posts, comments, updates). You always see others’ entries and posts in your selected time zone. For example, if a person you follow, posts at 6:00PM in London (GMT+1:00) and if your location is in New York, you will see a time stamp of 1:00PM (GMT-5:00) on that particular post.

At registration you are asked to select a time zone that is relevant to your location, but you can change the time zone any time in Settings.

• Click the settings icon (looks like gears) at the top of any page.
• Select the E-Mail & Time Zone tab.
• From the drop-down menu select your desired time zone.
• Click the red Save Changes button at the bottom of the page.

• Click on the Settings icon (looks like gears) on the top of any page.
• Under the Notification tab you can change your e-mail notifications preferences.
• Make sure to click the red Save button at the bottom of the page.

Thank you! We welcome your feedback. Please contact us, and explain the specific problem. If you’re having a technical difficulty, let us know what browser you’re using, what you were trying to do, and what happened. We want to make CircusTalk work for you!

If you believe that a comment violates our Terms of Service (for example is unlawful, deceptive, violent, pornographic, or hurtful) or is spam, please report it, and we will review it and take action, which may include removing the offensive content or suspending the StageLync member.

No. Your report is completely anonymous. If we take action, we will inform the offender what they did but not who reported them.

We’ve launched StageLync in English because it is the most widely used language in the entertainment industry. Language variation is part of our long-term software development plans.

Please contact us, explaining the specific question. If you’re having a technical difficulty, let us know what browser you’re using, what you were trying to do, and what happened. We want to make StageLync work for you!

These questions and answers are provided as general support for StageLync members. As far as we know, the information provided in this FAQ is accurate at the time of publication, but StageLync cannot be held liable for any inconvenience caused by following these instructions.