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Entertainment Directors & Cruise Directorsexpired

Carnival Entertainment

  • North America, Europe
Posted on: Nov. 24, 2024

Description:

Entertainment Directors: Carnival Cruise Line is seeking confident leaders with excellent communication skills. As an Entertainment Director, you will oversee and manage the onboard entertainment department, liaising between senior management and team members. You will also manage budgets and revenue for onboard entertainment activities and ensure the safety and security compliance of entertainment staff. The well-being and morale of our teams and the quality of Carnival's brand on every ship depend on you.



What we're looking for:

5+ years in the hospitality industry (entertainment experience preferred)
3+ years of personnel management experience
Bachelor's degree or higher preferred
Diplomacy, attention to detail, and speed in handling every situation
Willingness to work long hours


Cruise Directors: As lead hosts of the cruise, they are ringleaders of the high seas. Their infectious personalities win the love of everyone on board and fire up any party. The influence of our Cruise Director helps promote all of the unique experiences aboard our ships and proudly serves as the face and voice of Carnival's mission.



What we're looking for:

Ship experience and 3+ years in the entertainment industry required (hosting experience preferred)
3+ years of personnel management experience with the ability to train and mentor staff
Bachelor's Degree or higher preferred
Skilled public speaker with radio or TV-style voice and microphone experience required
Experience managing budgets and revenue


Audition Details: Once we review your application, we will confirm your attendance to this onsite audition via email; you'll also receive location and time details (Please read the job description for more requirements.)



Please note: Carnival does not cover travel or lodging fees for audition attendees, please apply only if you're within driving distance.

Select Position

Entertainment Director
The Entertainment Director will serve as the department head for the entertainment department. While embracing the Carnival Service Values, the CCL commitment to Safety and abiding by all rules and regulations set by the Team Carnival Shipboard Handbook, the Ent Dir will be responsible for the overall operational efficiency of the department. He/She will focus on quality control of personnel, technical issues and the guest experience through tracking and reporting. The Ent Dir will be responsible (with shore side direction) for entertainment scheduling onboard. The Ent Dir will also use strategic scheduling for generating revenue. He/She will also have significant responsibility for ensuring the department is abiding by all safety regulations and prepared for both internal and external audits. Lastly, the Ent Dir will be responsible for many of the media elements onboard for entertainment such as FunTimes, FunHub and digital signage.



Skills & Responsibilities:

Quality Control

Coaching/Discipline – The Ent Dir is responsible for coaching and guiding the department with periodic evaluations and appraisals as well as both Positive and Corrective Performance Records when disciplinary action is necessary.
Monitoring– The Ent Dir will continually monitor activities, events, musical sets, etc involving members of the team and offer guidance and training where necessary.
 Traffic Flow
 Event Driven Entertainment
Entertainment Operations Meeting - The Ent Dir will serve as head of the Entertainment Operations Meeting; ensuring a positive and effective environment to discuss issues related to the production of shows, IssueTrak & maintenance, safety, entertainment scheduling, TGEM tracking, revenue and groups requirements. These meetings will occur weekly and include the Cruise Director, Entertainment Technical Manager, Dance Captain, Musical Director and Media Manager.
Shore side Communication – The Ent Dir is responsible for creating voyage reports to communicate subjective and objective data to shore side management. This includes, but is not limited to, TGEM ratings & responses, iCare, attendance and performance feedback.


Scheduling

Entertainment Schedule –The Ent Dir is responsible for creating, monitoring & modifying the ship’s entertainment schedule to include activities, music, shows, etc. Significant front-of-house time is expected to monitor guest traffic, habits & patterns in order to continually maximize revenue & guest experience through entertainment scheduling.
Scheduling/Meeting –The Ent Dir is responsible for creating schedules for the department that comply with MLC 2006 requirements. The Ent Dir will conduct full Department meetings and Daily Compass meetings with members of the team that also cover scheduling information.


Revenue

Entertainment Programming –The Ent Dir has a responsibility to both entertainment and overall ship revenue and will thus tailor the Entertainment Program with a focus on guest flow into revenue areas during appropriate times.
Business Partners –The Ent Dir will liaise with shipboard management and business partners to develop strategies targeted at increasing ship revenue performance.


Safety

Fun Time – The Ent Dir is directly responsible for ensuring the compliance of CCL Fun Time Procedures and necessary Fun Time edits of the Entertainment Department.
Port Manning – The Ent Dir is responsible for the creating and updating of an Entertainment Port Manning Schedule. He/She will ensure full compliance to SMS/COMM/PO14 with ID cards in place as necessary and correct information posted to the Y Drive at all times.
SMS Responsibilities - The Ent Dir will implement and comply with all appropriate safety responsibilities as set out by the CCL SMS procedures. These will include, but not be limited to the following: Storage Requirements, Exemptions from Training Exercises and Drills, Port Safety Manning, Crew Training On The Job, Use of Pyrotechnics & Ground Fog Systems for Entertainment purposes, Handover Reports, Fire Risk Assessment, Safety Training within Departments, Securing of Heavy Objects and the Ship’s Security Plan


Experience

5+ years in the hospitality industry (entertainment experience preferred)
3+ years with personnel management experience
Bachelors Degree or higher preferred

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Application Deadline: Dec. 12, 2024
Job Duration: Open ended
Job/Audition Type: Full Time
Job Category: Creative/Artistic
Artistic Discipline: Theater, Dance, Circus, Music, Performance Art
Payment status: Paid
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