Backstage Front of House Crew - Wait Staffexpired
The Old Vic
United Kingdom, London
Posted on: Dec. 05, 2025
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Description:
Job Summary
The Waiting team will be responsible for ensuring exceptional dining experience by providing friendly and tailored service, maintaining a welcoming atmosphere as well as taking orders and delivering food and drinks.
Job Description
Department/Team Backstage F&B
Contract Permanent
Hours Full Time or Part time contracts available, with a minimum of 4 days per week (although a job share may be considered)
Hours scheduled on a shift basis across Monday-Sunday (Monday to Saturday initially, but we may open on Sundays as the operation develops), between the hours of 7.30am and 3am.
Shift lengths will be between 5-8 hours.
Location Backstage, The Old Vic, The Cut, London, SE1 8NB
Salary £14.00 per hour, plus Tronc
Responsible to Deputy Head of Food and Beverage Operations
Areas of responsibility
Waiting
Welcoming customers to Backstage and seat them at tables
Having an advanced knowledge of the menu, explaining specials, and answering questions, paying special attention to customer allergies, and being able to offer solutions and alternatives. Upselling to customers when appropriate, including suggesting wine and food parings and matching drinks to customer tastes
Maintaining a high level of energy and enthusiasm at all times
Taking accurate food and beverage orders and relaying them to the kitchen and bar, ensuring good communication and smooth service between the kitchen bar and tables.
Serving food and drinks in a timely and courteous manner
Monitoring tables and anticipating customers' needs throughout their meal
Maintaining cleanliness and organisation of the caf , including workstations, seating areas, and loos
Handling cash and card transactions accurately using Point One
Restocking supplies and ingredients as needed throughout the shift
Job Requirements
Essential
Previous experience as chosen role
A proven ability to provide a high level of customer service in an often fast-paced environment
Excellent communication skills
Ability to multitask effectively
Flexibility to work mornings, evenings, weekends, and holidays as needed
Ability to perform manual handling tasks (e.g. lifting trays, dishes, stock and other items as required)
Knowledge of food hygiene and safety standards (e.g. allergen awareness and Food Safety Level 2)
Highly motivated with a positive and flexible approach to work and ability to adapt quickly to new information and procedures
A proven ability to work as both part of a team and independently
Well organised
How to Apply
https://jobs.oldvictheatre.com/jobs/6883066-backstage-front-of-house-crew-wait-staff
Contact name: Eleana Candler
Contact email: [email protected]
Application Deadline:
Dec. 09, 2025
Job Duration:
Open ended
Job/Audition Type:
Part Time
Job Category:
Technical/Show Support
Payment status:
Paid
Job Location:
United Kingdom,
London
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United States, District Of Columbia, Washington
