Automation & Service Coordinator
IWEISS
United States, New Jersey, Fairview
Posted on: Feb. 07, 2026
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Description:
The Automation & Service Manager is a hands-on, detail-focused contributor who supports the successful delivery and lifecycle care of IWEISS automation and counterweight rigging systems via comissionings, reports, and on site inspections. Reporting to the Program Director, this role interfaces daily with the Vice President, Project Managers, Engineering, any outside controls subcontractor(s), and the Missouri manufacturing/test teams to ensure documentation accuracy, pre-commissioning readiness, commissioning coordination, and customer support are executed to standard. This position prepares all pre-FAT documents, reviews completed FAT documentation, drives follow-up actions if required, schedules and performs in-field commissioning / start-ups, and generates final SAT documentation and any closeout documentation to Project Management.
Duties will include but are not limited to:
•Electrical One‑Lines & Controls RFP Review
•FAT Documentation Review & Adaptation
•Post‑FAT Review & Corrective Actions
•Inter‑Site Coordination (NJ ↔ MO)
•Pre‑Commissioning Readiness & Sign‑Off
•Troubleshooting Support & Call Logging
•Site Reporting
•Documentation Control
•Customer Outreach & Revenue Generation
Requirements:
•Proficient with MS Office Suite and the internet
•Ability to generate documentation for standardized use
•Exceptional attention to detail and organization skills
•Ability to work indenpendantly and prioritize tasks effectively
•Superior time management skills
•Site Reporting
•Customer soft skills for service inquiries and sales cold calls
Key Performance Indicators
Monthly
• Outreach: ≥ 20 qualified customer touches (calls/emails) with log entries
• Bookings: Target run‑rate supporting 40% GPM (mix of inspections/commissioning).
Documentation and Quality
•100% call log compliance; ≥ 90% of logs with root cause identified. – When it is determined
•100% of site visits reported using the correct template within 24 hours.
•≤ 5% documents requiring revisions
Timeliness and Coordination
•≥ 95% on‑time delivery of pre‑FAT packets and commissioning prerequisites.
•FAT review turnaround: ≤ 2 business days; corrective response: ≤ 1 business day.
Email Resume to: [email protected]
Application Deadline:
Apr. 30, 2026
Job Duration:
Open ended
Job/Audition Type:
Full Time
Job Category:
Technical/Show Support
Payment status:
Paid
Job Location:
United States,
New Jersey,
Fairview
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