Assistant Theatre Manager
Shaw Theatre at the Pullman London St Pancras
United Kingdom, London
Posted on: Nov. 28, 2025
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Description:
Job Summary
The Assistant Theatre Manager will work alongside the Theatre Manager to run our unique hire-only theatre. They will assist in all operational and administrative aspects of managing a venue.
Job Description
The Assistant Theatre Manager will work alongside the Theatre Manager to run our unique hire-only theatre. They will assist in all operational and administrative aspects of managing a venue, and act as Duty manager when required, delivering a consistently safe, efficient and high standard of service to clients whom have hired the space, and to audience members attending performances & conferences.
Job Requirements
Administrative
Undertaking administrative duties such as answering hire enquiries, submitting payroll, creating staff rotas, and issuing contracts and invoices
Assist with box office sales and reporting, answering phone calls and customer service emails
Marketing events via social media and newsletters
Support the Theatre Manager with managing policies, ensuring that the theatre complies with all Health and safety and licensing as well as current legislation laws
Represent the Theatre Manager and their relevant legal duties
Deputise for the Theatre Manager when necessary
Job Responsibilities
Event Duty Management
Manage performances and hires occuring within the theatre
Supervise the Front of House and Box Office staff, ensuring they provide excellent customer care and that all staff are fully briefed, trained and performing well in their roles
Maintain Accor/Pullman standards at all times - Report any issues or damage to the relevant hotel department/s
Ensure the safe and legal use of the building at all times
Evacuate the building calmly and efficiently, if required
Maintain positive working relationships with all hotel departments
Complete all Statutory training, including Fire, Health & Safety and Equality & Diversity online, according to deadlines set
How to Apply
Please submit a CV and cover letter (no more than 2 sides of A4) to Theatre Manager Charlotte Wallis at [email protected]
Contact name: Charlotte Wallis
Contact email: [email protected]
Application Deadline:
Dec. 11, 2025
Job Duration:
Open ended
Job/Audition Type:
Full Time
Job Category:
Technical/Show Support
Payment status:
Paid
Job Location:
United Kingdom,
London
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