Venue Duty Managerexpired
Tweedy's Massive Circus
Posted on: Mar. 23, 2024
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Description:
Underbelly is delighted to present Tweedy's Massive Circus, a brand new show from the world-famous Tweedy, presented in a 300 seat circus tent touring across the UK for 14 weeks.
Job Description
The Venue Duty Manager is a vital member of the on-site team, managing all aspects of the live show, including managing the operations team, dealing with any customer service and line managing the on-site production staff.
Your main responsibilites are to manage all aspects of a the venue, making sure that both the operations team and the producition team have everything they need to consistenly deliver the show to the high standard required. You should be a good people manager whilst also having the multi-tasking prowess to handle a live show and all aspects that come with that.
About Tweedy's Massive Circus
Join Tweedy for his very own MASSIVE circus. Well kind of. Unfortunately the tent has shrunk and Tweedy hasn't a clue. Expect a show filled with magic, mirth and mayhem! Join Tweedy and his friends in their very own 'little' big top this summer, what could possibly go wrong? https://www.underbellytickets.com/tweedys-massive-circus/ - www.underbellytickets.com/tweedys-massive-circus/
You will be working under the instructions of the Company, the Underbelly Producers and the Underbelly Production Manager. This role is a key member of the on-site team and is responsible for all aspects of the production and operations of the live show.
If you enjoy working as a team, spending time outdoors and a diverse and unique working schedule we'd love to hear from you.
Dates of Engagement
Rehearsal period: 30th April - 19th May 2024
Tour Dates: 20th May - 28th July 2024
Pay Details
Freelance contract:
£800/week (£715/week + holiday pay) based on a 6 day week.
In additon to the above, £120 per diems per week
Accomodation provided at each location.
Job Requirements
Ideal Experience
Experience in managing and developing teams in a busy customer service environment, exceeding customer expectations.
Ability to work under pressure and stay calm as well as prioritise tasks and use initiative.
Good, clear verbal communication skills with a confident ability to engage with both individuals and groups.
Demonstratable knowledge of customer service principals.
Accuracy and attention to detail.
Excellent problem-solving skills.
Ability to create a positive work atmosphere.
Excellent team work skills.
Crew Requirements
Enjoy working with a team.
Aptitude for learning.
Outstanding organisational skills.
Diligence and attention to detail.
Exceptional interpersonal skills and a friendly demeanour.
Ability to perform under stress.
Excellent multitasking ability.
Conflict management skills.
Desirable Experience
Driving licence & own vehicle.
Personal Licence holder
Job Responsibilities
Site Build
Manage the operations aspects of the get-in; the box office install, the bar install, the merch install, making sure any staff involved in the install of these aspects know their duties and schedule
Daily Duties
Manage front of house, bar and merch teams
Deal with any escalated customer complaints
Part of the ticket scanning team during audience ingress
Give house/audience clearance to the Site Manager in order to start the show
In charge of the customer journey, including site aesthetics and cleanliness of the site
Line manage the Company Stage Manager and Technical Manager
Site Strike
Manage the operations aspects of the box office, bar and merch de-rig, making sure any staff involved know their duties and schedule and making sure that all of the equipment for these sections is packed on the transport vehicle in an appropriate fashion
Manage travel aspect of the move from venue to venue for the operational staff, including any transport and accommodation
Job Overview
Job Title: Tweedy's Massive Circus - Venue Duty Manager
Salary: £40k-£50k
Hours: Full time
Artform: Theatre
Role: Customer Service
Contract: Temporary
Closing date: Wed, 10 Apr 2024
Location: UK-wide
How to Apply
Please click the Apply Now button below.
Contact email: [email protected]
Application Deadline:
Apr. 10, 2024
Job Duration:
Open ended
Job/Audition Type:
Full Time
Job Category:
Administrative
Payment status:
Paid
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