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Media Server Specialist/Video TechnicianexpiredShow Sage LLC
United States, Idaho, Franklin Park |
Description:SummaryShow Sage LLC is an audio-visual technology company offering a casual and flexible work environment in which to work with leading-edge A/V technology used across a wide range of applications including theme parks, visitor centers, conferences, theatre, and live events. We currently have an opening on our team for a Media Server Specialist developing and supporting solutions based on our media server technologies. The responsibilities of this full-time role include: -Assisting company sales personnel in specifying and configuring media server solutions based on customer requirements -Assisting in all aspects of building, configuring Windows-based and Linux-based media servers and associated software -Assisting in the design and execution of worldwide tradeshows and product demos -Leading the development of video/graphic content creation where needed -Working with customers to provide onsite configuration and commissioning services -Providing customer support (telephone, email, remote access, on-site) including responding to questions, troubleshooting issues, reviewing media server programming, and performing bench testing for customers -Interfacing with existing and future software solution suppliers to resolve issues, understand future product direction, and evaluate new product additions -Conducting and assisting in the delivery of customer training sessions -Completion of all related documentation accurately and timely Show Sage is a very customer-focused company with an informal yet detail-oriented work environment. Candidates should enjoy working in a small team, enjoy working with customers, be detail oriented, be able to self-manage their schedule and be willing to assist other team members in any reasonable capacity. Although a decent amount of the work will be performed in our Franklin Park, IL office, up to 70% of the work will require travel. We offer health, vision, and dental insurance, a 401(k) plan with company match and a flexible time off policy. Salary compensation will be based on skill and experience. Requirements Candidates should have the following experience and skills: -Experience working with Dataton WATCHOUT or similar media server software -Functional knowledge of Windows PC hardware and software, including Windows 11 and gaming-related technologies -Working knowledge of current video technologies and standards (switchers, routing, codecs/transcoding, video over IP, GPUs/integrated graphics technologies) -Knowledge of A/V concepts and terminology -Willingness and flexibility to travel as required to support customers and projects -Experience in Adobe Creative Cloud or similar content creation software -Experience troubleshooting and resolving hardware and software issues -Experience testing and benchmarking PC software and hardware solutions -Ability to quickly learn new media server solutions -Working knowledge of Microsoft Word, Excel, Outlook, and Teams -Strong written and verbal communications skills -Strong customer focus with a passion for creating solutions and solving problems In general, candidates must be comfortable with all facets of Windows-related hardware assembly, configuration, and maintenance. Nice-to-have skills include: -Knowledge of Linux -Experience with media server solutions other than Dataton WATCHOUT (Green Hippo, Isadora, QLab, etc.) -A valid US passport -CompTia A+, MCSE, CCNA/CCNP, or similar certifications. Candidates ideally have a minimum of two years post-high-school education in a relevant discipline.
Application Deadline:
July 02, 2024
Job Duration:
Open ended
Job/Audition Type:
Full Time
Job Category:
Technical/Show Support
Payment status:
Paid
Job Location:
United States,
Idaho, Franklin Park |
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