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The General Manager -Touring Show (GM) relates to the development of a touring show in a mobile infrastructure: Big Top.
This role is responsible for the processes of the elaboration of the production, the advisory aspects of the business model (including touring logistics) and all relative consultation for both Dragone and its chosen collaborators.
The GM will also be responsible for the preparation and general coordination of the touring requirements including infrastructure, logistics, planning, show scheduling and appropriate hiring.
The GM will assure that these processes and sectors of activity fully adhere to the targeted budget and timeline framework.
The GM will also prepare and manage the processes relative to the operations of the touring and would commit to accompanying the first 6 months of the operations as full-time resident GM on the tour itself.
The GM will function under the responsibility of the Dragone Executive Production committee and CEO and maintain the standards of artistic excellence of Dragone including optimization of processes, resources, equipment and infrastructure.
Roles & Responsabilities
The GM will be ultimately responsible for the direction and functioning of the ensemble of the show operations and its financial alignment with the allocated personnel and budgetary resources.
The GM will act as the executive authority of Dragone in the management of the show which is comprised of its directors and managers: Resident Artistic Director, Technical Director, Site Operations Director, Human Resources and Show Support providing job profiles and compensation parameters to Dragone.
Sales and Marketing will report directly to Dragone and its Partner with a functional link to the GM, yet absolutely work under the authority of the GM for anything that impacts the operations of the show including show scheduling, marketing, media and promotional initiatives, special events both on and off-site, “buyouts” and venue usage of any kind.
The GM will be responsible to support all directors in the monitoring and projection of expenditures and to provide weekly summaries and monthly reports.
The GM will treat any and all contractual arrangements with show related vendors and suppliers which also include supervision of the relationship on a corporate level with Dragone. Liaise with the local fiscal authority and external consultant to determine the fiscal obligations of the operations in terms of VAT, withholding taxes, import duties and taxes.
The GM will maintain an overview of the entire staff inventory of the show as well as the support and logistics teams that impact the venue and its services.
The GM will lead and approve all internal and corporate communications to the full staff or parts thereof and vehicle through the division directors.
The GM will act as ultimate authority on matters having to do with Health and Safety of the Cast and Crew and ensure the appropriate interface with the Front of House and any local support teams in this respect.
The GM will closely monitor the state of all Show Assets and their interface with the touring infrastructure in accordance with agreed health and safety standards both municipally and according to international industry standards.
The GM will lead a risk management assessment and revision process that would also determine the tiered levels of insurance coverage required according to duty.
The GM will develop and manage the show technical rider, SOPs, Show Bible, and any documentation needed for the show touring as per DRAGONE and industry state of the art quality standard.
The GM will Manage the preparation and monitoring of annual operational budgets; tracking and forecasting.
Manage cost control and pressure on EBITDA, incorporating the revenue variables of Sales and Marketing into the general operational budgetary reasoning.
The GM will ensure the standardization of data provided by the directors and HOD’s to finance and HR as concerns the payroll.
The GM will act in a synergistic manner with Sales and Marketing for all areas having to do with Brand Management ex: merchandise, public areas (atrium, entrance, and merchandise tents), VIP experiences (client relations on behalf of the show) as well as externally produced events and media presentations.
The GM will be consulted on any and all activities that impact the operations such as buy-outs, special media events, theatre privatizations and marketing initiatives prior to any official commitment or communication.
The GM will also be consulted on an executive level regarding show scheduling taking into account the above, and the knowledge of the state of the teams to be able to accommodate such activities.
The GM will ensure the proper communication of job openings both internally and towards external recruitment entities such as corporate websites of Dragone or chosen alternate platform. All recruitment and replacement initiatives will be led by the GM as a general operational strategy and elaborated by the division directors and managers from the show.
All employee career development and training initiatives will be managed by the GM along with the policies in vigor.
The GM will remain the ultimate authority for any disciplinary cases or any legal exposure through litigation on the behalf of and Dragone in interface with the Human Resources and Legal Departments of Dragone and/or the Partner as needed.
The GM will ensure appropriate adhesion to all processes as concerns immigration, insurance and salary certification and related compliance.
The GM will be informed as to any policy changes within Dragone that would have potential impact on the general employment status, or well-being of the staff body and transmit the communications in a concerted and timely manner, as well as inform Dragone of the general context in which the employees of show operate.
Outreach initiatives: social responsibility is at the heart of Dragone, and it is critical that the touring shows interact in a responsible manner with all local communities beyond supply chain and audience attendance. To the degree that it is feasible, Dragone wishes to continue its contribution to local communities through exchange with educative and social support structures.
Change management: touring environment requires significant adaptability
People management (recruitment, coordination, management)
Crisis management
Total confidentiality in all litigious and/or sensitive areas of company matters.
Production
Time management – planning/scheduling overview and interface
Coherence of production budget and deliverables to operations
Oversee all presentations to Dragone and/or Partner
Coordination – transfer of responsibility from Production/creation to operations
Negotiation
Advanced project management (short term / long term)
Process expertise; managing recalibration of timelines as required
Data management
Cultural adaptation
Technical knowledge:
Knowledge of Big Top specific parameters
Theatre Specialized Equipment (TSE)
Stage technique
Show and theatre professional network
Experience
Minimum 10 years’ experience in high level management of large-scale show productions.
Minimum 10 years’ experience in high level management of Big Top touring show operations.
Experience in managing large projects and relations with multiple stakeholders
Other Skills and attributes
Impeccable writing and communication skills in English with secondary languages being a strong added value.
Strong organization skills and the ability to meet firm deadlines.
Autonomous, flexible and not afraid to show initiative.
Capable of adapting to the philosophy of a department and a team.
Direct contacts of professional recommendations to support candidature desired
Knowledge of project management software (MS Project etc)
Skills/Qualifications: Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Organization, Time Management.
Advanced knowledge of and fluency in Microsoft Office tools (Excel/Word/PowerPoint/Outlook).
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