Business Operations Managerexpired
Posted on: Apr. 23, 2024
United States, North Carolina, Raleigh
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Description:
We are hiring for an experienced Business Operations Manager. Applicants can email their letter of interest and resume to [email protected].
Business Operations Manager
The business operations manager works across departments to align teams, set goals, execute initiatives and improve processes — helping the organization run efficiently and effectively. This position works closely and is responsible for the success of the marketing, sales, customer service, studio and back office management team.
In addition, you will handle:
Sales + Enrollment: Take the lead in guiding and empowering the Customer Service Team to maximize potential across the client journey. Your role involves critically assessing, refining, and enhancing the process from lead acquisition to client conversion, utilizing strategic customer support, nurturing, and targeted outreach. You will play a crucial role in achieving specific target numbers vital for reaching our quarterly sales goals. Additionally, you will collaborate with the Marketing team to coordinate on upcoming events and align on enrollment objectives
Scheduling studio classes and specialty events that are not only in demand, but are accessible and make our studio profitable. Additionally, you will be responsible for creating and overseeing staff schedules, managing time off requests, and administering program budgets to optimize operational efficiency.
Recruitment, Hiring, Onboarding, Training, and provide HR: work with the owner/CEO to determine if or when there is a need for new recruits and be a part of the process in integrating them into the team.
Building positive rapport and relationships with students + among the staff teams. Promoting and supporting a healthy and thriving culture in the workplace.
About Us:
We’re creating an engaging community in Raleigh that encourages growth through immersive creative movement and inclusive human connection.
We are Raleigh!
Cirque de Vol is a thriving center in downtown Raleigh, and we are proud to host an eclectic array of creative aerial, circus, and movement art troupes, social dances, and community events.
What we offer you:
This is a full time role of 40 hour work week with a salary between $50,000-$60,000 based on experience.
Work onsite 75% and remote 25% of your time
Benefits include annual one week paid vacation. Healthcare stipend, and employee discount.
A unique community + work environment with a truly passionate team. Ongoing coaching, career development, and support.
Requirements:
You are a good fit for this position if you:
Minimum 3 years experience managing a team of 5 or more people
Enthusiastically sales-driven and experienced with hitting KPI goals and targets
Excellent communication and interpersonal skills
Adept at picking up new technologies and using them to inform decision-making (if you know Mindbody, that’s a plus!)
Experience working in Circus Schools or in the Boutique Fitness Industry is a plus
Familiarity with recruiting, and hiring is a plus
Prepare To Present:
Cover letter, Resume & Professional References
Application Deadline:
May 17, 2024
Job Start Date:
May 20, 2024
Job Duration:
Open ended
Contract Dates:
No contract, Full Time Salaried position
Job/Audition Type:
Full Time
Job Category:
Administrative
Payment status:
Paid
Pay Scale:
From 50000 to 60000 USD/year
Job Location:
United States,
North Carolina,
Raleigh
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United Kingdom, London South East
