Band Leaderexpired
American Queen Steamboat Company
United States, New Orleans
Posted on: Nov. 21, 2020
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Description:
The Band Leader shall lead the band musically in multiple daily musical performances. The Band Leader also creatively facilitates the musical needs of guest entertainers and fosters a relaxing atmosphere of welcome and goodwill toward guests. He/she shall also establish personal relationships with guests, which will increase their customer satisfaction rating. Depending on vessel, the Band Leader may also work closely with the Cruise Director and Stage Manager to ensure passengers enjoy varied and polished musical experiences. The Band Leader also participates in the supervision of the Band Members.
Duties & Responsibilities
Daily musical performances and rehearsals when needed with onboard entertainment staff and/or guest entertainers
Acting as a departmental representative for the band as a whole
Leading the band members by example in the area of guest relations
Perform in all onboard production shows
Cleanliness and up keep of all entertainment areas
Assist Entertainment Director in finding replacement musicians, depending on vessel
Participate and schedule rehearsals
Leading and participating in games and activities for guests, including but not limited to, trivia, on-shore hikes, craft activities, onboard games and game shows
Operation of on-board audio, light and A/V equipment
Developing personal relationships with guests to maximize their satisfaction (learn names, take interest in personal history, engage in conversation, act as a goodwill ambassador when problems occur)
Participating in weekly all-crew tasks including, but not limited to, operating a computer for weekly guest embarkation, emergency drills, loading stores, carrying trash, cleaning crew areas, handling luggage, transporting co-workers using company vehicles
Ensure behavior and performance supports the company’s Mission; promotes year-round success of system
Follow company values in responding to others in work situations
Meet “standards for service” behaviors
Use recovery steps to respond to others who are dissatisfied
Make hospitality standards an important part of day-to-day duties
Be a RESPECT System example for others; sets example for values during times when there is conflict and stress
Trains and completes certification for RESPECT system of existing and new employees within 7 days of hiring
Holds all employees and leaders equally accountable to meet technical, employee and leader standards
Promotes RESPECT system: reinforces performance at or above standards and coaches performance below standard
Solicits feedback; takes action to continuously improve success of team
All other duties as assigned - may be assigned to assist other departments/crew with various tasks outside this Entertainment position description, i.e. dining room, luggage, bar, clean-up, etc.
Minimum Qualifications & Requirements
Education:
HS Diploma or Equivalent Required
Bachelor’s degree in related field preferred or an equivalent of experience
Professional Certification(s) or License:
Valid Transportation Worker Identification Credential (TWIC) – if applicable, and/or ability to obtain and maintain
Copy of DD214, if Veteran status
Skills & Abilities:
Excellent verbal, as well as written, communications skills
Excellent sight-reading ability
Thorough understanding of music theory
Seasoned, well-polished performance style
Ability to play in many different musical styles
Experience:
At least 2 years of experience in position with similar duties and responsibilities
Experienced at directing rehearsals
Experienced at conducting/giving musical cues
Cruise industry experience preferred
Other:
Must be at least 21 years of age.
Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.
Working Conditions:
The majority of work is performed in a Marine environment in both indoor and outdoor conditions with exposure to various temperatures and weather conditions, along with a moderate to loud noise level.
The Marine operation is subject to varied wake and motion.
Positions both live and work onboard a vessel, on a rotational basis for consecutive port-to-port voyages during the regular season.
Physical Requirements:
Ability to stand and walk on nearly a constant basis; ability to work long hours each day
Ability to bend, rotate and reach frequently
Ability to carry, push/pull and/or lift materials weighing upwards of 40 lbs
Ascending/descending stairs or ladders safely
Ability to manipulate/handle/grip materials required to perform job
Ability to maneuver through/in/around small and/or confined areas within the vessel
Must be able to maintain both static and dynamic standing balance to complete various duties associated with job
Must be capable of performing emergency duties as listed in the vessel’s station bill
Crew bed/bunk equipment are rated for 250 lbs maximum weight capacity per bunk.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Experience
Required
2 year(s): o At least 2 years of experience in position with similar duties and responsibilities. Experienced at directing rehears also Experienced at conducting/giving musical cueso Cruise industry experience preferred
Application Deadline:
Mar. 31, 2021
Job Duration:
Open ended
Job Category:
Performing
Job Location:
United States,
New Orleans
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